Privacy Policy

Last Updated: October 22, 2026

Welcome to oscvb.shop.

This Privacy Policy describes how PINK BEAUTYBEE KARLENGEN ("we", "us", or "our") collects, uses, processes, shares, stores, and protects personal information when you visit our website, place an order, contact customer support, or otherwise interact with our online store.

We are committed to protecting your personal information and respecting your privacy rights in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), as applicable in Norway through the European Economic Area (EEA).

1. Data Controller and Company Information

The business responsible for determining the purposes and means of processing personal information through this website is:

Legal Business Name: PINK BEAUTYBEE KARLENGEN

Business Registration Number: 935 400 120

Registered Business Address:
Vestre Ådal 364
3516
Norway

Country of Registration: Norway

Website: https://oscvb.shop

Customer Service Email: support@oscvb.shop

Telephone: +47 41 31 45 36

For questions about this Privacy Policy or the processing of your personal information, please contact us using the details above.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

2.1 Information You Provide

When you place an order, contact customer support, or use our services, we may collect:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Order details and purchase history

• Customer service communications

• Return and refund information

• Other information you voluntarily provide

2.2 Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Website interaction data

• Referring websites

• Cookie identifiers

• Technical information required for website functionality and security

This information may be used to maintain website functionality, protect our services, and improve the customer experience.

2.3 Order and Delivery Information

When you place an order, we may process information necessary for:

• Order confirmation

• Product fulfillment

• Shipping and delivery

• Cash on Delivery payment collection

• Customer support

• Returns and refunds

• Compliance with applicable legal obligations

We aim to collect only information reasonably necessary for these purposes.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To receive, confirm, process, and fulfill customer orders.

Shipping and Delivery

To arrange product delivery, provide shipping updates, and communicate with logistics providers.

Cash on Delivery Payments

To administer Cash on Delivery transactions and coordinate payment collection with authorized shipping or payment service providers.

Customer Support

To respond to inquiries, resolve complaints, process returns and refunds, and provide after-sales assistance.

Website Security

To prevent fraud, identify suspicious activity, and maintain the security of our website and services.

Website Improvement

To analyze website performance, identify technical problems, and improve the shopping experience.

Marketing Communications

To provide promotional messages or information about products and offers where permitted by applicable law and subject to any required consent.

Legal Compliance

To comply with applicable accounting, taxation, consumer protection, and other legal obligations.

4. Legal Bases for Processing

Where the GDPR applies, we process personal information based on one or more of the following legal grounds:

Performance of a Contract — Article 6(1)(b)

Processing necessary to manage customer orders, fulfill purchases, arrange deliveries, and provide contractual services.

Legal Obligation — Article 6(1)(c)

Processing necessary to comply with applicable accounting, taxation, and other legal requirements.

Legitimate Interests — Article 6(1)(f)

Processing necessary for legitimate business interests, including fraud prevention, website security, and certain operational improvements, provided such interests do not override your rights and freedoms.

Consent — Article 6(1)(a)

Processing based on your consent, where required, including certain marketing communications and non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Cash on Delivery (COD) Payments

Our store accepts Cash on Delivery (COD).

Customers pay for their orders upon delivery according to the payment arrangements displayed during checkout.

To process COD orders, we may share necessary order and delivery information with authorized shipping and payment collection providers.

We do not require customers to provide credit card details through our website for COD purchases.

Where a refund requires bank account information, we will request only the details reasonably necessary to process the reimbursement securely.

We do not sell customers' payment information.

6. Sharing Personal Information

We may share personal information with third-party service providers where necessary to operate our online store.

These may include:

• Shopify: Our e-commerce platform provider.

• Shipping and Logistics Providers: To deliver customer orders.

• Payment Collection Providers: To administer Cash on Delivery transactions.

• IT and Hosting Providers: To maintain website functionality and security.

• Customer Support Providers: To assist with customer inquiries.

• Analytics Providers: Where analytics tools are used and applicable legal requirements are met.

• Advertising Providers: Where advertising technologies are used and applicable privacy and consent requirements are satisfied.

• Professional Advisers and Public Authorities: Where disclosure is legally required or otherwise lawful.

Where third parties act as processors on our behalf, we use appropriate contractual and organizational safeguards as required by applicable data protection law.

We do not sell personal information to third parties for monetary consideration.

7. Shopify Platform

Our online store is powered by Shopify, which provides the technical infrastructure necessary to operate our e-commerce website.

Shopify may process certain personal information to provide:

• Website hosting

• Shopping cart functionality

• Checkout processing

• Order management

• Store security

• Technical support

Shopify's processing of personal information is governed by its applicable privacy and data processing arrangements.

For additional information, please visit:

https://www.shopify.com/legal/privacy

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website operations and, where enabled, analytics, preferences, and advertising.

Essential Cookies

These cookies support necessary functions such as:

• Shopping cart operation

• Checkout functionality

• Website security

• Session management

Preference Cookies

These cookies may remember certain customer preferences and website settings.

Analytics Cookies

Where enabled, analytics cookies may help us understand website traffic and improve performance.

Advertising Cookies

Where enabled, advertising cookies may be used to measure advertising effectiveness and provide relevant advertising.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

Customers may manage cookie preferences through the consent controls made available on our website and through their browser settings.

Refusing non-essential cookies will not prevent access to essential website functionality.

9. International Data Transfers

Because our store uses Shopify and may rely on international service providers, personal information may be processed or stored outside Norway or the European Economic Area.

Where personal information is transferred to a country without an applicable adequacy decision, we will implement appropriate safeguards as required by law, such as Standard Contractual Clauses where applicable.

You may contact us for further information about applicable international transfer safeguards.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.

Retention periods depend on the nature of the information and the purposes for which it is processed.

For example:

• Order records may be retained for accounting and tax compliance.

• Customer support records may be retained for complaint handling and dispute resolution.

• Shipping information may be retained as necessary to complete deliveries and address delivery issues.

• Marketing information may be retained in accordance with applicable consent and legal requirements.

When personal information is no longer necessary, we will delete or anonymize it securely unless continued retention is required by law.

11. Your Rights Under the GDPR

Subject to applicable legal conditions, you may have the following rights:

Right of Access

You may request access to the personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal information where legally applicable.

Right to Restrict Processing

You may request restrictions on certain processing activities.

Right to Data Portability

You may request certain personal information in a structured, commonly used, machine-readable format where legally applicable.

Right to Object

You may object to certain processing activities, including processing based on legitimate interests and processing for direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

Right to Lodge a Complaint

You may lodge a complaint with a competent data protection supervisory authority.

For Norway, the relevant supervisory authority is the Norwegian Data Protection Authority (Datatilsynet).

Customers residing in other European countries may also contact their competent national or regional data protection supervisory authorities.

To exercise your rights, please contact:

Email: support@oscvb.shop

We will respond within the time limits required by applicable law, generally within one month of receiving a valid request, subject to lawful extensions.

12. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, alteration, disclosure, or destruction.

Such measures may include:

• Secure HTTPS connections

• Access controls

• Restricted access to customer information

• Appropriate service provider safeguards

• Security monitoring and maintenance

While we take reasonable steps to protect personal information, no online system can guarantee absolute security.

13. Children's Privacy

Our online store is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable data protection laws.

If you believe that a child has provided personal information without a valid legal basis, please contact us.

Email: support@oscvb.shop

We will review the matter and take appropriate action.

14. Marketing Communications

Where permitted by applicable law, we may send customers information about products, offers, or store updates.

Where consent is required, we will obtain it before sending marketing communications.

Customers may unsubscribe from promotional communications at any time by using the unsubscribe instructions provided or by contacting us.

Email: support@oscvb.shop

We will honor applicable marketing opt-out requirements.

15. Third-Party Websites

Our website may contain links to independent third-party websites or services.

We are not responsible for the privacy practices of third-party websites that operate independently from us.

We encourage customers to review the privacy policies of external websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, legal requirements, technology, or data processing practices.

Updates will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

17. Contact Information

For questions about this Privacy Policy, personal information, or your privacy rights, please contact:

Legal Business Name: PINK BEAUTYBEE KARLENGEN

Business Registration Number: 935 400 120

Registered Business Address:
Vestre Ådal 364
3516
Norway

Website: https://oscvb.shop

Customer Service Email: support@oscvb.shop

Telephone: +47 41 31 45 36

We are committed to handling privacy inquiries transparently and in accordance with applicable data protection laws.