Contact Information

Welcome to oscvb.shop, operated by PINK BEAUTYBEE KARLENGEN, a business registered in Norway.

We are committed to providing our customers with a transparent, reliable, and convenient online shopping experience.

If you have any questions about our products, orders, shipping, payments, returns, refunds, or other services, please feel free to contact our customer support team.

1. Company Information

Store Name: oscvb.shop

Legal Business Name: PINK BEAUTYBEE KARLENGEN

Business Registration Number: 935 400 120

Registered Business Address:
Vestre Ådal 364
3516
Norway

Country of Registration: Norway

Website: https://oscvb.shop

2. Customer Support

Our customer support team is available to assist you with questions or concerns regarding your shopping experience.

Customer Service Email: support@oscvb.shop

Telephone: +47 41 31 45 36

You can contact us regarding:

  • Product information and availability

  • Order confirmation and order status

  • Shipping and delivery inquiries

  • Cash on Delivery (COD) payments

  • Returns and refunds

  • Damaged, defective, or incorrect products

  • General customer service inquiries

When contacting us about an existing order, please include your order number so that we can assist you efficiently.

We aim to respond to customer inquiries within a reasonable timeframe.

3. Shipping and Payment Information

At oscvb.shop, we offer a straightforward shopping experience with transparent shipping and payment arrangements.

Available Delivery Countries: Germany and Austria

Shipping Method: Standard Shipping

Shipping Cost: Free (€0.00)

Order Processing Time: 1–2 business days

Estimated Transit Time: 5–7 business days

Total Estimated Delivery Time: 6–9 business days

Accepted Payment Method: Cash on Delivery (COD)

Customers pay for their orders upon delivery through the designated shipping or payment collection provider.

PINK BEAUTYBEE KARLENGEN covers applicable import duties, customs clearance charges, and import-related taxes for orders delivered to Germany and Austria.

Customers will not be required to pay additional import-related charges upon delivery.

For further information, please refer to our Shipping Policy.

4. Returns and Refunds

We respect applicable European consumer protection laws and are committed to handling return and refund requests fairly.

Eligible consumers in Germany and Austria generally have a statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable legal exceptions.

If you wish to request a return, report a damaged product, or inquire about a refund, please contact:

Email: support@oscvb.shop

Our customer support team will provide appropriate return instructions and relevant information.

Please do not send returned products to our registered business address unless our customer support team has confirmed that it is an authorized return location.

For more information, please review our Return & Refund Policy.

5. Business and Legal Inquiries

For business correspondence, legal inquiries, or questions concerning our company, please contact:

Legal Business Name: PINK BEAUTYBEE KARLENGEN

Business Registration Number: 935 400 120

Registered Business Address:
Vestre Ådal 364
3516
Norway

Email: support@oscvb.shop

Telephone: +47 41 31 45 36

6. Our Commitment to Customers

At oscvb.shop, we value clear communication, transparent business practices, and customer satisfaction.

We strive to provide accurate product information, reliable shipping services, convenient payment arrangements, and fair after-sales support.

If you require assistance, please contact us using the details provided above.

Thank you for shopping at oscvb.shop.